For years now, the hospitality business has shared Big Tech’s addiction to customer data. Rather than sell it to advertisers, however, hotels and airlines traditionally use it to personalize travel experiences. Hotels – in particular luxury hotels – collect customer data to build detailed guest profiles, which can include personal preferences, from room, pillow and…

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Will private jet customers choose Ryanair? Ryanair is not a name you would immediately associate with private jet travel. But the Irish low cost airline has announced it is making one of its 737-700 airliners available for private charter. The aircraft will be converted to a 60-seat corporate jet, offering business class style seating for private group…

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Today on my morning commute I read an article in The Independent regarding the standard practice of airlines cancelling return flights if you now show for the original outbound flight. This practice has obviously some how reflected on a city publisher and now its all of a sudden got some seriously publicity. “Travelling in Sync”…

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With UK businesses expected to spend over £45 billion on travel and entertainment by the end of 2019, managing your business’s travel costs is no light undertaking. In fact, travel and entertainment is often a company’s second largest controllable expense – second only to salaries and benefits. That’s why it’s important to do what you…

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